In this section:
Customer Services
At Beales we thrive on customer service. We want your shopping experience to be convenient and satisfying both online and instore.
If you would like to contact a member of our Customer Services team, please use the form on our Contact Us page.
However, if you prefer to write, you can contact us at
JE Beale PLC
The Granville Chambers,
21 Richmond Hill,
Bournemouth BH2 6BJ
or you can call us on 01202 552 022 between 9.00am and 5.00pm, Monday to Saturday.
Thank you for shopping at Beales.co.uk and we hope you visit again.
Buy With Confidence
We make a commitment to you that our electrical products will be the best value and at the best prices so that you can Buy With Confidence.
We go the extra mile to ensure our prices are the best value. This includes sale prices and applies nationally as well as applying to comparable products such as warranties and delivery charges.
If you do see a product cheaper on John Lewis' website then we will match the price. We will even refund you the difference on your purchase for up to 28 days afterwards to ensure that you can Buy With Confidence.
Our Buy with Confidence commitment means we will price match John Lewis' website up to 28 days from the original date of purchase. We only price match if the product in question is in stock with John Lewis and is an identical product or offer (i.e. not B grade or factory seconds) where service conditions are comparable. These include delivery charges and timescales,, guarantees provided free or at a charge, any fitting or installation services and removal of old appliance/s.
Please contact our customer services team who will assist you with any Buy With Confidence queries.
Find out about our delivery and returns policies in our Delivery And Returns page.
