Privacy and Cookie Policy

Beale Limited is committed to protecting the personal information that we ask you to supply to us. We will use the information we collect to process orders and to provide a better shopping experience.

We may use your personal information to inform you about the latest changes to the site and products or services that you may find of interest but if you prefer not to receive this you can tell us by sending an e-mail message to privacy@beales.co.uk or by visiting the Contact Us page.

Disclosure of personal information

Beale Limited does not currently supply any other personal information to third parties unless required to do so as part of our fraud prevention policies or our required compliance with the selling of age restricted products.

Beale Limited may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

Beale Limited occasionally employs third parties that collect personal information on Beale Limited's behalf. In such cases, such third parties will be instructed by Beale Limited to comply with the Beale Limited Privacy Policy as set forth herein.

It is, on occasion, necessary for Beales to perform standard identity checks with a Credit Reference Agency/Fraud Prevention Agency, to make sure that your card isn’t being used without your consent, or to confirm you age for the purchase of age restricted items such as knives.

The Credit Reference Agency may keep a record of the information; that is, a footprint may be left on the persons credit file. The footprint will indicate that a search has been undertaken for purposes other than a credit application and that the search has no impact on the person’s credit rating.

Beale Limited does not have access to any sensitive information or retain customer details from any checks performed, or pass results to any third parties.

If for any reason you are concerned that the personal information maintained by Beale Limited is not correct, or it changes or if you no longer desire our service we will correct, update or remove the data you have provided. This can usually be done by e-mailing us at headoffice@beales.co.uk or contacting our Customer Services team on 01202 405200

Personal information

Here at Beales.co.uk we do our best to ensure online security is a high priority.

Beale Limited will take all reasonable care to keep your personal information secure.

We use Secure Socket Layering (SSL), the industry-standard encryption technology that ensures safe Internet transmission of your personal information. When the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you're about to enter a secure area.

We will only collect personally identifiable information to the extent reasonably necessary to serve our legitimate business purposes, and we will maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided. Beale Limited does not currently supply personal information to third parties.

We may use your personal information to inform you about the latest changes to the site and products or services that you may find of interest but if you prefer not to receive this you can tell us either by sending an e-mail message to headoffice@beales.co.uk.

Using personal information

Beale Limited does not currently supply personal information to third parties outside those required to deliver services you have explicitly requested (e.g. marketing information).

Beale Limited may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

Beale Limited occasionally employs third parties who collect personal information on Beale Limited's behalf. In such cases, such third parties will be instructed by Beale Limited to comply with the Beale Limited Privacy Policy as set forth herein.

If for any reason you are concerned that the personal information maintained by Beale Limited is not correct, or it changes or if you no longer desire our service we will correct, update or remove the data you have provided. This can usually be done by e-mailing us at privacy@beales.co.uk

By using the site, you signify your assent to the Beale Limited Privacy Policy. If you do not agree to this policy, please do not use this site. We reserve the right to make changes to our Privacy Policy. Any change to the policy will be published on this page so that you are always aware of it. Your continued use of the site will signify your acceptance of these changes.

Cookies Policy

When you are on the Beales website, whether you are just visiting or making a purchase, we will store cookies on the device that you are currently using. We’ve put our Cookies Policy together so you know exactly why we need to use cookies on our website – it will cover:

  • What are cookies?
  • Cookies used by Beales
  • Managing cookies
  • Contacting us

What are cookies?

Cookies are tiny encrypted files that are stored on your device when you visit particular websites. Our cookies don’t store your personal data, but they do help our website identify you so they can enhance your user experience.

At Beales we use cookies to ensure that our website works properly. Without cookies, you wouldn’t be able to place items in your basket or ask us to remember your details for your next visit.

There’s different types of cookies which may be used as you browse our website, so to make it easier for you we have explained each type below:

  • Session Cookies are usually used to provide a smooth user-experience and improve the performance of a website. They are stored on your device for as long as you are on the website.
  • Persistent Cookies are stored on your device whilst you browse between websites and they remain on your device after you close your browser. They are usually used to remember your preferences or to use your browsing history for targeted advertising.
  • First-Party Cookies are issued by the website that you are currently on to give the website memory of your preferences. An example of where first-party cookies may be used is to remember what items you’ve placed into your basket as you move around the website.
  • Third-Party Cookies are issued and controlled by a website other than the one you are currently on. These are usually used when engaging with embedded content.

Cookies used by Beales:

Cookies are tiny encrypted files that are stored on your device when you visit particular websites. Our cookies don’t store your personal data, but they do help our website identify you so they can enhance your user experience.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie Name Cookie Description
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSID Your session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.

Third-Party Cookies

Third Party Cookie Description
FACEBOOK Allows you to control the "Follow us on Facebook" and "Like" buttons
GOOGLE Allows anonymous site use analytics reporting.
Zopim Allows live chat feature

Managing Cookies

The cookies that we use on your device are essential to keep our website working as you would expect it to. Because we don’t use third-party cookies or persistent cookies, we don’t need to ask for your consent to store cookies on your device. This is because the use of session cookies and first-party cookies is in your legitimate interest.

We do, however, let you know that we are using cookies when you visit our website in the interest of fairness and transparency.

If you want to restrict cookies on your device, here’s what you can do:

Contacting Us

Beales and Beales Furniture are trading names of Beale Limited whose registered office is Beales Department Store, 36 Old Christchurch Road, Bournemouth, Dorset, BH1 1LJ. Any reference to Beales, Beales Furniture (or to ‘we’, ‘us’, or ‘our’), we mean Beale Limited.

To discuss our cookie policy directly you can contact our Privacy Officer directly by:

  • Email us at customerservices@beales.co.uk
  • Write to us at Privacy Officer, Beales Department Store, 36 Old Christchurch Road, Bournemouth, Dorset, BH1 1LJ.